Managing Client Emotions How a Mediator Can Help - Dispute Resolution Journal - Vol. 56, No. 4

Author(s): 
L. Therese White,
Bill White
Page Count: 
3 pages
Published: 
October, 2001
Author Detail: 

L. Therese White is a mediator specializing in diversity-related employment disputes and conflict resolution training. She is an American Arbitration Association panelist in Los Angeles. She may be reached at theresewhite@yahoo.com.

Bill White is an Associate Professor of Marketing at California State University, Los Angeles. He may be reached at wwhite@calstatela.edu.

$40.00