Arbitration Law Help Center

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

General

What is the Arbitration Law Database?

JURIS ArbitrationLaw.com is a wealth of legal information, offering database access to more than 170 proprietary Treatises, Practice Manuals, and Monographs as well as 6 leading Journals with complete archival access. You will also find Arbitration Awards, BITs, Court Decisions, Investment Treaties, and more! Our featured content cannot be found on Kluwer Arbitration, LexisNexis, Westlaw, or any other platform. With both proprietary and public domain material, ArbitrationLaw is a comprehensive and indispensable research tool with a powerful databse search engine that enables you to search inside thousands of PDF documents.

What kind of content does Arbitration Law have? Content includes our Book titles, Arbitration and Dispute Resolution Journals, as well as public domain library resources.

Is a subscription required to view online content?  No subscription is required to view our extensive database of public domain arbitral awards, court decisions, legislation, commentary and analysis. However, without a subscription you will not have access to JURIS’ Premium Content as well as several premium features. Premium Content can be purchased a la carte. You can view our subscription options here.

Is online access available to institutions? Yes! We offer online access via IP to institutions or access with username/password to individuals.

 

Contact Information and Helpful Links

Click Here to contact JURIS Customer Service

Click Here for Helpful Information about a FULL Arbitration Law Subscription 

Click Here for Helpful Information about an Arbitration Law Journal Subscription

Click Here for Helpful Information on how to best utilize our Seach Feature

 

Creating an Account

How do I create a free account? Please visit this page or click the "Log In" button in the top menu. You will be asked to use your email address as your username.

What are the benefits of a free account? By signing up for a free account, you will have access to an extensive database of public domain arbitral awards, court decisions, legislation, commentary and analysis. Your search and download history will be saved in your account. You may also purchase JURIS' premium content a la carte. Your free account does not expire.

Can I browse through the database before I sign up? Yes, browsing is encouraged. Use the search box to search by Keyword, Title, ISBN, Author, Practice Area, Jurisdiction. Visit our How to Search page for further details. 

What kind of content am I missing out on with a free account? With a free account you will have NOT have 24/7 online access to articles and chapters from the JURIS Arbitration Premium Content with unlimited downloads which you can save and print. You will NOT have online access to our 10 Arbitration and Dispute Resolution Journals with up to date, searchable, downloadable PDFs. If you would like to upgrade and enhance your Arbitration Law experience, view our subscription options page

How long is the free account active? Your free account does not expire.

What if I forgot my password for my free account? Click here to reset your accounts password.

 

Purchasing an Article

How do I purchase an article?

After you've found an article you wish to purchase, click "Add to cart"

From your shopping cart you can either proceed to checkout or continue shopping. You can return to yor shopping cart from any page by clicking the cart icon in the upper right corner of your screen.

At checkout, you will be prompted to enter an email address (If you already have an account and are logged in, your master email will automatically appear in your checkout). Please ensure that this email address is up-to-date and regularly checked. You must then fill out all billing and payment information.

You may then review and submit your order.

Once your order is complete, you will see your order number as well as further information about the emails you will be receiving.

Do I need to create an account to purchase an article? You do not need to create an account before placing an article. When you purchase an article, ArbitrationLaw automatically creates a free account for you, where you may return and view your purchased file(s) without limit.

I placed an order, what can I expect next? After placing an order you will receive two emails from the address info@arbitrationlaw.com. The first email will be an order summary, the second email will contain a one-time download link for the file(s) you purchased. 

I haven't received any emails with my download link. The email with your download link may have been filtered to your spam folder. To ensure delivery, you were asked in your order complete summary to white-list info@arbitrationlaw.com.

If you cannot find the email with your download link, click here to reset your account's password or login if you know your username/password.

I've used my one-time download link, but I want to download the file I purchased again. You must login to your account and view the "Files" tab in your "My Account" page. If you cannot remember your login credentials, click here to reset your accounts passoword.

I have a coupon for an article purchase, where do I use it? You can apply your coupon from your shopping cart or at checkout.

 

IP Access

How does the IP Access process work? If this is your first time subscribing to an Arbitration Law Journal, you may include your IP Address range in the comments section of your subscription checkout or you may place your order and you will receive an email prompting you for your institutions IP addresses. When you add further subscriptions, the IP addresses you have previously provided will be applied to each new subscription.

What is an IP address? IP stands for Internet Protocol. Every computer on your institution's network will have a unique IP address. IP addresses are represented by a series of four numbers (bytes) each separated by a full stop (period). Each number can be anything from 0 to 255.

What is a proxy server? Some institutions gain access to the Internet via a server which is not on their site. These servers are known as 'proxy servers'. If your institution uses a proxy server, you will need to by-pass it in order to get access to our online journals. The same can apply if your institution uses a firewall. There are some exceptions. If the proxy server or firewall has been set up to service your institution or department only, you may be able to get access to the online journals without by-passing it. Your Computing Officer/IT Department should be able to tell you whether your institution uses a proxy server/firewall and, if so, how to bypass it.

Are there any limits to total number of IP addresses or ranges? We understand that some of our customers have multiple office or institution locations across large geographic distances; we do not have any limits on the total number of IP addresses or ranges. We only ask that you honestly provide the correct IP addresses or ranges of your institution or professional office locations only.

How is IP Address maintenance handled? If you experience technical issues or need to add or change your IP Address or range, please email info@arbitrationlaw.com and our JURIS Customer Service will assist you.

 

Arbitration Law Subscription

Subscription Information

What are the benefits of becoming a subscriber? By becoming a subscriber, you will have access to articles and chapters from the JURIS Arbitration Premium Content as well as all public domain arbitral awards, court decisions, legislation, commentary and analysis.

 

How long is a subscription active? Your subscription is valid for 12 months (one year)

What type of subscription accounts do you offer? Subscription access is available by VPN within a restricted IP range and by username (email). The account options are as follows:

  • Individual Subscription (Password Only)
  • Law School, Government, or other Institution Subscription (IP Access)
  • Law Firm, One Office Location Subscription (IP Access)
  • Law Firm, Unlimited Office Locations Subscription. (IP Access)

How do I purchase an ArbitrationLaw Subscription? Click Here for pricing and contact information. Or email subscriptions@arbitrationlaw.com

May I have a "Free Trial" subscription? Please contact info@arbitrationlaw.com for information regarding a free trial.

 

Individual Subscription

How does an individual subscription gain access?  Individual subscribers will gain access using a username (e-mail) and password that will be created by the user.

Can multiple users use the same Individual subscription username and password? No, only a single user can be logged in with the username (email) and password of an Individual Subscription. If you want multiple members of your organization to be able to access a JURIS Arbitration Law at once you should consider our other subscription options.

When I enter my username and password I receive a message saying that it is invalid. Why? Both username and password are case sensitive. Be sure that you are entering them correctly. If you would like to reset you password then go to our password reset page.

I am an individual subscriber and I have forgotten my password or username.  If you have forgotten your password, simply user our password reset functionality. You will enter your email and a message will be sent with instructions on how to reset your password. Your username should be the email address you used to register. If you can't remember your email address or it is likely to have changed since you first registered, please contact JURIS Customer Service at info@jurisarbitrationlaw.com.

What if I no longer use the email I provided when I created my Arbitration Law account? The email (username) attached to your account is our primary way of looking up your Arbitration Law records. It is important for communication detailing all Arbitration Law transactions, promotions, and correspondence. If you email has changed, please contact info@arbitrationlaw.com and provide the new email you wish to be associated with your account

 

Law School, Government, or other Institution Subscriptions

How does a Law School, Government, or other Institution gain Arbitration Law subscription access? Your group’s subscription will be set up by IP range; this will automatically grant employees or members access to the subscription within that IP range.  With IP setup, employees or members won’t have to input any username or passwords to access Arbitration Law.

What sort of access does a Law School, Government, or other Institution Subscription give me? The Law School, Government, or other Institution subscription entitles authorized users in your organization to 24-hour access to all articles and chapters from the JURIS Arbitration Premium Content as well as all public domain arbitral awards, court decisions, legislation, commentary and analysis. You will also gain access to all Arbitration Law Journals. Access is limited to a single site location only. Site-wide access is arranged via your institution's secure network.

Can members of a subscribing Law School, Government, or other Institution access the site remotely? Your group’s subscription can only be accessed when connected to your Virtual Private Network (VPN) to stay within the restricted IP range. Individuals may have their own accounts when they are outside of the IP range or working remotely. We recommend an individual subscription if you only work outside of the office and do not have access to the corporate VPN.

What if I no longer use the email I provided when I created my Arbitration Law account? The email (username) attached to your account is our primary way of looking up your Arbitration Law records. It is important for communication detailing all Arbitration Law transactions, promotions, and correspondence. If you email has changed, please contact info@arbitrationlaw.com and provide the new email you wish to be associated with your account

I am an administrator at my institution and I need to change the IP address details that JURIS Arbitration Law has registered for my institution. What should I do? Contact JURIS Customer Service at info@arbitrationlaw.com.

My institution has a subscription to Arbitration Law, and access to the web site, but I'm not able to see the full text of articles. I'm prompted for a username and password or I am seeing subscribe to download/add to cart for products I should have access to. Why is this happening?

If you are using IP access, when this happens, it is likely that the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

  • Your subscription has not yet been activated.
  • The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.
  • The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.
  • Please contact JURIS Customer service at info@arbitrationlaw.com, We will need to verify your account and IP Address information and confirm these details have been set up correctly by our staff and yours.

 

Law Firm Subscriptions

How does a Law Firm gain Arbitration Law subscription access? Your group’s subscription will be set up by IP range; this will automatically grant employees or members access to the subscription within that IP range.  With IP setup, employees or members won’t have to input any username or passwords to access Arbitration Law.

There are two Law Firm subscription options? Yes, there is a One Year, Law Firm, Single Office location subscription and a One Year, Law Firm, Unlimited Office locations subscription.

How does JURIS Arbitration Law define a single office location? In most cases, Arbitration Law defines one office location as being within one geographic boundary (i.e. within a city). So if all of your Firm's buildings are within one city, you can apply for our one office location.

If your Firm has multiple offices in several cities, you may select the unlimited office locations subscription option.

What happens if I have problems with online access? If you experience any problems with online access, or have any other technical queries, our experienced JURIS Customer Service representatives will be pleased to assist you. Please contact us via email at info@arbitrationlaw.com

What if I no longer use the email I provided when I created my Arbitration Law account? The email (username) attached to your account is our primary way of looking up your Arbitration Law records. It is important for communication detailing all Arbitration Law transactions, promotions, and correspondence. If you email has changed, please contact info@arbitrationlaw.com and provide the new email you wish to be associated with your account

I am an administrator at my Firm and I need to change the IP address details that JURIS Arbitration Law has registered for my Firm. What should I do? Contact JURIS Customer Service at info@arbitrationlaw.com.

My Firm has a subscription to Arbitration Law, and access to the web site, but I'm not able to see the full text of articles. I'm prompted for a username and password or I am seeing subscribe to download/add to cart for products I should have access to. Why is this happening?

If you are using IP access, when this happens, it is likely that the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

  • Your subscription has not yet been activated.
  • The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.
  • The person who "activated" the online subscription does not realize that some subnets of your Firm are routed through a proxy server.
  • Please contact JURIS Customer service at info@arbitrationlaw.com, We will need to verify your account and IP Address information and confirm these details have been set up correctly by our staff and yours.

 

Payments and Renewals

What methods of payment do you accept? Credit Card is the fastest and easiest way to make your purchase online directly from the Arbitration Law shopping cart checkout. But alternate payment methods may be set up through contact with JURIS Customer Service at info@arbitrationlaw.com.

How do I renew my subscription? You will be notified via email 30 days before your subscription expires. There is no automatic renewal option. You must place an order for the subscription from the journal product page or from the Arbitration Law subscription page. Upon competition of your order your subscription will be renewed and you will recieve email confirmation of the renewal.

If a subscriber does not renew their subscription, do they retain any access to online content?  If a subscriber does not renew their subscription, they will lose access to all of Arbitration Law’s premium online content. However, they will retain access to their account and IP Access will remain activated.

I have recently received a renewal notice asking for payment. Why have I received this when my records show that I have already paid? If you are NOT paying with a credit card, it may be that your payment was processed by us after the program to produce the renewal notices was run. If you paid using a credit card and still received a renewal notice, please contact JURIS Customer Services at info@arbitrationlaw.com quoting your email address associated with your account, date and method of payment, full amount paid and we will check our records for you.

I think I have paid to renew my subscription, but am not sure. Can you check to see if you have received my payment? Please note that payment methods other than credit card can take up to 10 days to process. Payment online using a credit card is the fastest, most effective method of payment. If your alternative payment was made more than 10 days ago please contact JURIS Customer Service at info@arbitrationlaw.com quoting your email address associated with your account, date and method of payment, full amount paid, and we will check our records for you.

Is there a 'grace period' for electronic access or do we get 'switched off' at the end of our current subscription period? JURIS Arbitration Law subscriptions do not typically include a payment pending “grace period” for online access. We understand that renewal negotiations can sometimes be complex and lengthy, but payment online using a credit card is the fastest, most effective method of payment. If you wish use an alternate payment method to credit card, we encourage you to initiate your alternate payment process well in advance of an ending subscription period.

 

 

Journal Subscriptions

Subscription Information

How many journals does arbitration Law offer? Arbitration Law currently offers online access to 6 leading journals, with complete archival access and over 5,000 articles.

How far back does online journal content go?  All current and predecessor journal publications offer complete archival access. This will vary depending on the journal. For example, the archival access to DRJ contains over 50 years of in-depth articles

How do I subscribe to an Arbitration Law Journal? You can view our individual journal or journal bundle subscriptions by visiting our Journals Page

What are the available formats for journal subscriptions? You can purchase a digital subscription, a print subscription via Juris Publishing, or if you are interested in a digital & print combination subscription, please email info@arbitrationlaw.com.

Which format offers the best deal? A digital subscription offers a searchable PDF version of the journal with 24 hour online access, and unlimited downloads and prints. It is the most inexpensive and up to date format.

Is the digital PDF version of a journal identical to the print version? Yes.

Is there a discount if we buy more than one journal subscription? There is a Journal Bundle discount if you choose to purchase a subscription to ALL our journals.

What types of journal subscription options are available? Arbitration Law Journal Subscription options are as follows:

  • Individual Subscription (Password Only)
  • Law School, Government, or other Institution Subscription (IP Access)
  • Law Firm, One Office Location Subscription (IP Access)
  • Law Firm, Unlimited Office Locations Subscription. (IP Access)

How long do journal subscriptions last? Online access journal subscriptions last 12 months (1 year).

Can I purchase a single article or chapter from a journal? Yes, single articles or chapters may be purchased a la carte.

 

Individual Subscription

How does an Individual Journal Subscription gain access? Individual Journal Subscribers will gain access using a username (e-mail) and password that will be created by the user.

Can multiple users use the same Individual Journal subscription username and password? No, only a single user can be logged in with the username (email) and password of an Individual Journal Subscription.  If you want multiple members of your organization to be able to access a JURIS Arbitration Law Journal at once you should consider our other journal subscription options.

When I enter my username and password I receive a message saying that it is invalid. Why? Both username and password are case sensitive. Be sure that you are entering them correctly. If you would like to reset you password then go to our password reset page.

I am an individual subscriber and I have forgotten my password or username.  If you have forgotten your password, simply user our password reset functionality. You will enter your email and a message will be sent with instructions on how to reset your password. Your username should be the email address you used to register. If you can't remember your email address or it is likely to have changed since you first registered, please contact JURIS Customer Service at info@jurisarbitrationlaw.com.

What if I no longer use the email I provided when I created my Arbitration Law account? The email (username) attached to your account is our primary way of looking up your Arbitration Law records. It is important for communication detailing all Arbitration Law transactions, promotions, and correspondence. If you email has changed, please contact info@arbitrationlaw.com and provide the new email you wish to be associated with your account

 

Law School, Government, or other Institution Subscriptions

How does a Law School, Government, or other Institution gain Journal Subscription access? Your group’s subscription will be set up by IP range; this will automatically grant employees or members access to the subscription within that IP range.  With IP setup, employees or members won’t have to input any username or passwords to access Arbitration Law.

What sort of access does a Law School, Government, or other Institution Journal Subscriptions give me? Law School, Government, or other Institution journal subscription entitle authorized users in your institution to 24-hour access to all Arbitration Law Journals that your institution currently subscribes to. Access is limited to a single site location only. Site-wide access is arranged via your institution's secure network.

Can members of a subscribing Law School, Government, or other Institution access the site remotely?  Your group’s subscription can only be accessed when connected to the university Virtual Private Network (VPN) to stay within the restricted IP range.

Who is entitled to access the Arbitration Law journals online from my institution? All members of the subscribing institution site are entitled to online access.

As an IP Access subscriber, do I need to login with a username (email) and password to access the online journals? No, individual users at institutions do not need to login with a username and password, as access is automatically granted to authorized IP addresses.

What if I no longer use the email I provided when I created my Arbitration Law account? The email (username) attached to your account is our primary way of looking up your Arbitration Law records. It is important for communication detailing all Arbitration Law transactions, promotions, and correspondence. If you email has changed, please contact info@arbitrationlaw.com and provide the new email you wish to be associated with your account.

I am an administrator at my institution and I need to change the IP address details that JURIS Arbitration Law has registered for my institution. What should I do? Contact JURIS Customer Service at info@arbitrationlaw.com.

My institution has a subscription to an Arbitration Law Journal, and access to the web site, but I'm not able to see the full text of articles. I'm prompted for a username and password or I am seeing subscribe to download/add to cart for products I should have access to. Why is this happening?

If you are using IP access, when this happens, it is likely that the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

Your subscription has not yet been activated.

The person who set up the online subscription did not provide all needed IP addresses for your institution.

The person who set up the online subscription did not realize that some subnets of your institution are routed through a proxy server.

Please contact JURIS Customer service at info@arbitrationlaw.com, we will need to verify your account and IP Address information and confirm these details have been set up correctly by our staff and yours.

What happens if I have problems with online access? If you experience any problems with online access, or have any other technical queries, our experienced JURIS Customer Service representatives will be pleased to assist you. Please contact us via email at info@arbitrationlaw.com

 

Law Firm Subscriptions

How does a Law Firm gain journal subscription access? Your group’s subscription will be set up by IP range; this will automatically grant employees or members access to the subscription within that IP range.  With IP setup, employees or members won’t have to input any username or passwords to access Arbitration Law.

There are two journal subscription options for Law Firms? There is a One Year, Law Firm, Single Office location subscription and a One Year, Law Firm, Unlimited Office locations subscription.

How does JURIS Arbitration Law define a single office location? In most cases, Arbitration Law defines one office location as being within one geographic boundary (i.e. within a city). So if all of your Firm's buildings are within one city, you can apply for our one office location.

If your Firm has multiple offices in several cities, you may select the unlimited office locations subscription option. JURIS will look up the global location of all provided IP Addresses.

What happens if I have problems with online access? If you experience any problems with online access, or have any other technical queries, our experienced JURIS Customer Service representatives will be pleased to assist you. Please contact us via email at info@arbitrationlaw.com

What if I no longer use the email I provided when I created my Arbitration Law account? The email (username) attached to your account is our primary way of looking up your Arbitration Law records. It is important for communication detailing all Arbitration Law transactions, promotions, and correspondence. If you email has changed, please contact info@arbitrationlaw.com and provide the new email you wish to be associated with your account

I am an administrator at my Firm and I need to change the IP address details that JURIS Arbitration Law has registered for my Firm. What should I do? Contact JURIS Customer Service at info@arbitrationlaw.com.

My Firm has a subscription to Arbitration Law, and access to the web site, but I'm not able to see the full text of articles. I'm prompted for a username and password or I am seeing subscribe to download/add to cart for products I should have access to. Why is this happening?

If you are using IP access, when this happens, it is likely that the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

Your subscription has not yet been activated.

The person who set up the online subscription did not provide all needed IP addresses for your institution.

The person who set up the online subscription does not realize that some subnets of your Firm are routed through a proxy server.

Please contact JURIS Customer service at info@arbitrationlaw.com, we will need to verify your account and IP Address information and confirm these details have been set up correctly by our staff and yours.

 

Subscription Process

I want to subscribe to an Online Access Journal, how does the journal subscription process work?

First you must visit the journal page, select the subscription type option that is appropriate for you (e.g. 1 Year, Law Firm, One Office Location) and add it to your shopping cart.

Once the journal is added to your shopping cart, you may continue shopping or you may checkout from your shopping cart page.

At checkout, you will be prompted to enter an email address (If you already have an account, your master email will automatically appear in your checkout). Please ensure that this email address is up-to-date and regularly checked as it will act as your subscriber account’s username and form the core basis of communication detailing all Arbitration Law transactions, promotions, and correspondence. You must then fill out all billing and payment information.

At checkout, there will be a box to add additional comments. If you plan to subscribe via IP Access, you can expedite the process by including your IP Address range in this comment box. If you do not include your IP Address range in your order comments, you can expect an email from JURIS Customer Service requesting your IP Address range within 48-72 hours. 

You may then review and submit your order.

Once your order is complete, you will see your order number as well as further information about the emails you will be receiving.

I’ve completed my subscription order, what can I expect next? You will be sent emails to the address you provided when you created your order that will detail your order summary. If you are seeking online access via IP, please look out for an Arbitration Law email requesting your IP Address information. Please allow 48-72 hours for this email to arrive.

I’ve completed my subscription order, but I haven’t received any emails. The emails may have filtered to your spam folder. In order to ensure delivery to your inbox, please white-list info@arbitrationlaw.com. If you still are unable to locate them, contact JURIS Customer Service at info@arbitrationlaw.com.

 

Payments and Renewals

What methods of payment do you accept? Credit Card is the fastest and easiest way to make your purchase online directly from the Arbitration Law shopping cart checkout. But alternate payment methods may be set up through contact with JURIS Customer Service at info@arbitrationlaw.com.

How do I renew my subscription? You will be notified via email 30 days before your subscription expires. There is no automatic renewal option. You must place a new order for the subscription from the journal product page. Upon competition of your order your subscription will be renewed, you can expect an email confirming the subscription renewal.

If a subscriber does not renew their subscription, do they retain any access to online content?  If a subscriber does not renew their journal subscription, they will lose access to all of that journal’s online content. However, they will retain access to their account and IP Access will remain activated.

I have recently received a renewal notice asking for payment. Why have I received this when my records show that I have already paid? If you are NOT paying with a credit card, it may be that your payment was processed by us after the program to produce the renewal notices was run. If you paid using a credit card and still received a renewal notice, please contact JURIS Customer Service at info@arbitrationlaw.com quoting your email address associated with your account, date and method of payment, full amount paid and we will check our records for you.

I think I have paid to renew my subscription, but am not sure. Can you check to see if you have received my payment? Please note that payment methods other than credit card can take up to 10 days to process. Payment online using a credit card is the fastest, most effective method of payment. If your alternative payment was made more than 10 days ago please contact JURIS Customer Service at info@arbitrationlaw.com quoting your email address associated with your account, date and method of payment, full amount paid and we will check our records for you.

Is there a 'grace period' for electronic access or do we get 'switched off' at the end of our current journal subscription period? JURIS Arbitration Law journal subscriptions do not typically include a payment pending “grace period” for online access. We understand that renewal negotiations can sometimes be complex and lengthy, but payment online using a credit card is the fastest, most effective method of payment. If you wish use an alternate payment method to credit card, we encourage you to initiate your alternate payment process well in advance of an ending journal subscription.

 

E-Book Information

What is an EBook? Also known as electronic books, EBooks are digital publications that can be read on a variety of devices. These devices include: 

  • Personal computers, both PC and Mac® via e-reader software programs 
  • Smartphones like Apple® iPhone® and BlackBerry® handheld devices 
  • Tablets like the Apple® iPad® digital device 
  • Personal digital assistants like the Apple® iPod touch® and the Palm® handheld devices 
  • Dedicated EBook devices like the Amazon® Kindle®, Barnes & Noble NOOK® and the SONY® Reader 

 
Can I return an EBook purchase? Unfortunately, EBooks are not returnable. 
 
What do I need to get started with EBooks? Two elements: the EBook file itself and a software program or e-reader device that can display that file. Juris Publishing offers its EBooks in the commonly used file format: epub. If you own a dedicated EBook device, all you have to do to start reading is download your EBook file to your computer desktop and then sync it to your e-reader device. If you want to read your EBook on a computer, smartphone or tablet, you may first have to download a copy of e-reader software before you can read your EBook file. Examples of e-reader software that you can use with EBooks are Apple iBooks®, Amazon Kindle and Barnes & Noble NOOK® e-reader apps and Adobe® Digital Editions software, among others. Reading functionality—your ability to search, highlight or take notes for instance, depends on the device and e-reader software, not the EBook. Refer to your device and software documentation for more details. 
 
Do I have to pay shipping, handling or taxes on EBooks? When you purchase an EBook, there are no shipping and handling charges. Sales tax will be based on your credit card billing address. 
 
How do I download my EBook? Regardless of what device you will use to read your EBook, we recommend you download it first to your computer and then upload it to your device. 

  1. You will receive an email from Juris Publishing with a download link. If you have previously registered on the Store under your current email address, your existing user ID and password are your Account Profile credentials. 
  2. Click on the link in the email to download. 
  3. If reading the EBook on a device such as an Apple® iPad®, Amazon® Kindle or Barnes & Noble nook, you will need to sync your device to your desktop to access the EBook files. If reading on the desktop, launch your e-reader and navigate to the EBook files to add them to your virtual bookshelf. 

 
How many times can I download my EBook? Once you’ve downloaded your EBook, you can gain access to it as many times as you’d like on your e-reader. Your license to download an EBook, however, is limited to one download per title. 
 
Can I share my EBook? EBooks are only licensed for use to one individual and cannot be shared. Pricing options are available for multiple users.
 
Are EBooks part of an ArbitrationLaw premium subscription? No, an ArbitrationLaw premium subscription gives you access to chapter and article PDFs from JurisNet Arbitration publications

 

Uploading Your EBook to Your Device

 Can I upload my EBook to more than one device? EBooks are licensed for an individual user. For alternatives, please contact your sales representative. 
 
How do I upload my EBook to an Amazon® Kindle®?

Connect your Kindle to your computer’s USB port. Your Kindle appears as a removable mass-storage device, just like an external USB drive. 
Use your computer’s file browser to drag and drop your EBook mobi files to the documents folder on your Kindle. 
When finished, use your computer’s undock or eject feature to remove your Kindle. 
NOTE: Please refer to manufacturer website for further information. 
 
How do I upload my EBook to an Apple® iPad®, iPhone® or iPod touch ® using iBooks®?

If you do not have iBooks, download the iBooks® App from the Apple iTunes Store. Please note: iBooks requires Apple iOS4 or later. 
Add your epub file to your iTunes library choosing File > Add to Library, or drag the epub file to the Books library on your computer. 
To read these EBooks, simply sync them to your Apple device. 
NOTE: Please refer to manufacturer website for further information. 
 
How do I upload my EBook to a SONY® Reader or Barnes & Noble NOOK®?

Start Adobe® Digital Editions (ADE). If you do not have Adobe Digital Editions, visit http://www.adobe.com/products/digitaleditions/ to install and register the program. 
In Adobe Digital Editions, Click "Library > Add." 
Navigate to where you saved your EBook epub file on your computer’s hard drive and add the appropriate eBook(s). 
Connect your SONY Reader or Barnes & Noble NOOK to your computer. Adobe Digital Editions will recognize the device. 
An icon of your device should appear in the left-hand pane of your Adobe Digital Editions Library. Drag your EBook onto the device icon. Disconnect your device. 
NOTE: Please refer to manufacturer website for further information. 
 
How do I upload my EBook to a BlackBerry?

Download and the install the Mobipocket Reader Desktop. 
Connect your device (and push the HotSync button if you have a Palm OS® device). 
The Mobipocket Reader should detect your device and ask you to install the Mobipocket Reader on it. 
Your EBook mobi files should automatically sync to your BlackBerry or you can send them from your Mobipocket library. 
NOTE: Please refer to manufacturer website for further information.
 
How do I read my EBook on a PC or Mac? 
Start Adobe® Digital Editions (ADE). If you do not have Adobe Digital Editions, visit http://www.adobe.com/products/digitaleditions/ to install and register the program.
In Adobe Digital Editions, Click "Library > Add." 
Navigate to where you saved your EBook on your computer hard drive and add the appropriate EBook(s). 
The EBook will appear in your library. Select or double-click the title to begin reading your EBook. 
NOTE: Please refer to manufacturer website for further information. 
 
How often can I access my EBooks? Once you’ve downloaded your EBook and uploaded it to your device, you can access it as many times as you’d like. 
 
I spend most of my time in the office working on my desktop or laptop. Can I run EBooks on my computer? Yes, but since you get one download, please make sure to download your EBook to the device you plan on using.  We reccommend saving it to your desktop so it is easy to locate after downloading. There are many free e-readers such as Adobe® Digital Editions that you can use or the desktop or laptop. Amazon Kindle and Barnes & Noble NOOK also offer versions of their software for PCs and Macs.