AAA Handbook on Mediation - Third Edition
Assembled from Dispute Resolution Journal - the flagship publication of the American Arbitration Association - the chapters in the Handbook have all, where necessary, been revised and updated prior to publication. The book is succinct, comprehensive and a practical introduction to the use of mediation, written by leading practitioners and scholars. The Handbook begins with a thorough introduction into the practice of mediation and offers advice and strategies in preparing for and conducting successful mediations. It explores the use of mediator evaluations, (i.e. opinions as to the likely outcome or value of legal claims), reframing (i.e. restating or rephrasing statements of conflict), risk analysis, the underlying psychology and bridging of cultural gaps, among many other areas included to assist mediators in achieving the best results.
Attorneys are provided with guidance on establishing a mediation practice, preparing clients for mediation, negotiation tactics, and how to answer a client’s questions regarding the process of mediation. It discusses confidentiality and ethics in mediation and also addresses the use of mediation in specific types of disputes, such as business to business matters, construction, medical malpractice, governmental agencies including environmental agencies, and in the workplace. Lastly, it touches on various mediation issues as they arise in the legal system.
The chapters were selected from an extensive body of writings and, in the main, represent world-class assessments of mediation. All the major facets of the field are addressed and provide the reader with comprehensive and accurate information, lucid evaluations, and an indication of future developments. They not only acquaint, but also ground the reader in the field.
Foreword
PART I: What Mediation Can Do for ADR
Chapter 1
What Parties Might Be Giving Up and Gaining When Deciding Not to Litigate: A Comparison of Litigation, Arbitration and Mediation
Donald L. Carper and John B. LaRocco
Chapter 2
Using Performative, Distributive, Integrative and Transformative Negotiation Principles in Mediation
James R. Holbrook
Chapter 3
A Theory of Mediation
Douglas E. Noll
Brian Jarrett
Chapter 5
Ten Ways to Use Mediation to Assess Risk More Effectivley
Nancy F. Lesser
Chapter 6
What Mediation Can and Cannot Do
Ira B. Lobel
Chapter 7
Mediation Hype and Hyperbole: How Much Should We Believe
Mark R. Sherman
Chapter 8
Mediation: A Magnet for Positive Change
Steven L. Schwartz
Chapter 9
The "A" List of Emotions in Mediation from Anxiety to Agreement
Amy L. Lieberman
Chapter 10
To Mediate or Not to Mediate: That Is the Question
Roger J. Peters and Deborah Bovarnick Mastin
Part II: Getting Started Using Mediation
Chapter 11
Ready... Set...Mediate
Peter J. Comodeca
Chapter 12
Ten Ingredients for an Effective Mediation
Bruce A. Blitman
Chapter 13
Untapped Potential:Creating A Systematic Model For Mediation Preparation
Betsy A. Miller and David G. Seibel
Chapter 14
Applying Principles of Leadership Communication to Improve Mediation Outcomes
Gregory D. Hoffmann
Chapter 15
Successful Mediation: The Do’s and Don’ts
Joel E. Davidson
Chapter 16
Tips for Managing the “Mega-Mediation”
David R. Carlisle and Bruce A. Blitman
Chapter 17
Some Guidelines for Effective Advocacy in Mediation
Howard D. Venzie, Jr.
Chapter 18
Power Imbalances in Mediation: Questioning Some Common Assumptions
Jordi Agustí-Panareda
Chapter 19
How to Prepare for Any Negotiation Session
John Patrick Dolan
Chapter 20
Navigating the Mediation Process: Overcoming Invisible Barriers to Resolution
Bennett G. Picker
Chapter 21
Entrances and Exits: Strategies to Pursue Outside the Mediation
Judith B. Ittig
Chapter 22
The Value of Economic Analysis in Preparing for Mediation
Donald R. Philbin, Jr.
Chapter 23
Controlling Your Own Destiny: You Can With Mediation
William A. Blancato and C. Allen Gibson, Jr.
The American Arbitration Association (AAA), with its long history and experience in the field of alternative dispute resolution, provides services to individuals and organizations who wish to resolve conflicts out of court. The AAA, with a caseload of over 200,000 disputes administered, is the nation's largest full-service ADR provider.
Contributors:
Marjorie Corman Aaron
Harold I. Abramson
Jordi Agustí-Panareda
Mercédeh Azeredo da Silveira
Jeremy S. Baker
Albert Bates, Jr.
Vivian Berger
William A. Blancato
Bruce A. Blitman
Peter Geoffrey Bowen
Fred D. Butler
David R. Carlisle
Neil G. Carmichael
Donald L. Carper
Gerald S. Clay
Peter J. Comodeca
Charles B. Craver
Kevin W. Cruthirds
Joel E. Davidson
Barbara Ann Davis
Roger M. Deitz
John Patrick Dolan
David L. Erickson
Richard D. Fincher
Richard P. Flake
C. Allen Gibson, Jr.
Dwight Golann
David Grappo
Robert A. Harris
Robert W. Hassold, Jr.
Karin S. Hobbs
James K. Hoenig
Gregory D. Hoffmann
James R. Holbrook
L. Tyrone Holt
Mori Irvine
Judith B. Ittig
Brian Jarrett
Laurence M. Johnson
Nancy Kauffman
Jeffrey Krivis
John B. LaRocco
Nancy F. Lesser
Lori Lester
Amy L. Lieberman
John M. Livingood
Ira B. Lobel
Amy G. London
Paul M. Lurie
Lonnie Lusardo
Robbie MacPherson
James R. Madison
Jeanne Maes
Deborah Bovarnick Mastin
Jeffrey L. McClellan
James E. McGuire
David J. McLean
Suzanne McSorley
Judith P. Meyer
Bruce E. Meyerson
Betsy A. Miller
Douglas E. Noll
Robert S. Peckar
Roger J. Peters
Donald R. Philbin, Jr.
Gerald F. Phillips
Bennett G. Picker
Donald Lee Rome
Lee A. Rosengard
Steven L. Schwartz
Kent B. Scott
David G. Seibel
Jeffrey M. Senger
Mark R. Sherman
Evan Slavitt
Donna M. Stringer
Lynn Sylvester
Gabriel H. Teninbaum
Elissa Tonkin
Irena Vanenkova
Howard D. Venzie, Jr.
Bill White
L. Therese White
Cody W. Wilson
"The American Arbitration Association's useful Handbook on Mediation appears to target advocates involved in mediation and relatively new mediators, but nuggets of excellent advice abound for both experienced mediators and negotiators. Each contributor offers creative and practical advice and illustrates key points with interesting stories. While the articles use examples from specific arenas, each is applicable to a broad range of mediated cases. For example, risk analysis can and should be used not only for securities cases, but business, employment, personal injury, and professional liability cases as well. Similarly, how expert witnesses can be brought to the table applies not only in construction cases but also in business evaluation, family firm, and personal injury cases. Moreover, I would note that "perceptual errors" are certainly not limited to employment cases. Each of the noted articles, along with many of the others, contains perceptive analyses on ho w to integrate mediators into a holistic approach to dispute resolution. I recommend this handbook to advocates and mediators alike."
-Joe Epstein, President, Conflict Resolution Services, Inc.
International Academy of Mediators (IAM) Newsletter
"The American Arbitration Association Handbook on Mediation is a vast and impressive book. The handbook provides an excellent overview and detail of an increasingly complex field that can only be helpful to practitioners and students of mediation. Given the seemingly endless stream of literature which has emerged on mediation in the last 10 years yet another book may seem almost humdrum but if you are looking for one stop shopping for mediation theory and practice, it is to be found here.
The book is well written and skillfully edited with a blend of academic and practitioner authors and provides comprehensive coverage at just the right level of complexity for most if not all readers."
-Colm Brannigan is a Chartered Mediator and Arbitrator through the ADR Institute of Canada and Director of the ADR Institute of Ontario.
The American Arbitration Association (AAA), with its long history and experience in the field of alternative dispute resolution, provides services to individuals and organizations who wish to resolve conflicts out of court. The AAA, with a caseload of over 200,000 disputes administered, is the nation's largest full-service ADR provider.
Contributors:
Marjorie Corman Aaron
Harold I. Abramson
Jordi Agustí-Panareda
Mercédeh Azeredo da Silveira
Jeremy S. Baker
Albert Bates, Jr.
Vivian Berger
William A. Blancato
Bruce A. Blitman
Peter Geoffrey Bowen
Fred D. Butler
David R. Carlisle
Neil G. Carmichael
Donald L. Carper
Gerald S. Clay
Peter J. Comodeca
Charles B. Craver
Kevin W. Cruthirds
Joel E. Davidson
Barbara Ann Davis
Roger M. Deitz
John Patrick Dolan
David L. Erickson
Richard D. Fincher
Richard P. Flake
C. Allen Gibson, Jr.
Dwight Golann
David Grappo
Robert A. Harris
Robert W. Hassold, Jr.
Karin S. Hobbs
James K. Hoenig
Gregory D. Hoffmann
James R. Holbrook
L. Tyrone Holt
Mori Irvine
Judith B. Ittig
Brian Jarrett
Laurence M. Johnson
Nancy Kauffman
Jeffrey Krivis
John B. LaRocco
Nancy F. Lesser
Lori Lester
Amy L. Lieberman
John M. Livingood
Ira B. Lobel
Amy G. London
Paul M. Lurie
Lonnie Lusardo
Robbie MacPherson
James R. Madison
Jeanne Maes
Deborah Bovarnick Mastin
Jeffrey L. McClellan
James E. McGuire
David J. McLean
Suzanne McSorley
Judith P. Meyer
Bruce E. Meyerson
Betsy A. Miller
Douglas E. Noll
Robert S. Peckar
Roger J. Peters
Donald R. Philbin, Jr.
Gerald F. Phillips
Bennett G. Picker
Donald Lee Rome
Lee A. Rosengard
Steven L. Schwartz
Kent B. Scott
David G. Seibel
Jeffrey M. Senger
Mark R. Sherman
Evan Slavitt
Donna M. Stringer
Lynn Sylvester
Gabriel H. Teninbaum
Elissa Tonkin
Irena Vanenkova
Howard D. Venzie, Jr.
Bill White
L. Therese White
Cody W. Wilson
"The American Arbitration Association's useful Handbook on Mediation appears to target advocates involved in mediation and relatively new mediators, but nuggets of excellent advice abound for both experienced mediators and negotiators. Each contributor offers creative and practical advice and illustrates key points with interesting stories. While the articles use examples from specific arenas, each is applicable to a broad range of mediated cases. For example, risk analysis can and should be used not only for securities cases, but business, employment, personal injury, and professional liability cases as well. Similarly, how expert witnesses can be brought to the table applies not only in construction cases but also in business evaluation, family firm, and personal injury cases. Moreover, I would note that "perceptual errors" are certainly not limited to employment cases. Each of the noted articles, along with many of the others, contains perceptive analyses on ho w to integrate mediators into a holistic approach to dispute resolution. I recommend this handbook to advocates and mediators alike."
-Joe Epstein, President, Conflict Resolution Services, Inc.
International Academy of Mediators (IAM) Newsletter
"The American Arbitration Association Handbook on Mediation is a vast and impressive book. The handbook provides an excellent overview and detail of an increasingly complex field that can only be helpful to practitioners and students of mediation. Given the seemingly endless stream of literature which has emerged on mediation in the last 10 years yet another book may seem almost humdrum but if you are looking for one stop shopping for mediation theory and practice, it is to be found here.
The book is well written and skillfully edited with a blend of academic and practitioner authors and provides comprehensive coverage at just the right level of complexity for most if not all readers."
-Colm Brannigan is a Chartered Mediator and Arbitrator through the ADR Institute of Canada and Director of the ADR Institute of Ontario.
Foreword
PART I: What Mediation Can Do for ADR
Chapter 1
What Parties Might Be Giving Up and Gaining When Deciding Not to Litigate: A Comparison of Litigation, Arbitration and Mediation
Donald L. Carper and John B. LaRocco
Chapter 2
Using Performative, Distributive, Integrative and Transformative Negotiation Principles in Mediation
James R. Holbrook
Chapter 3
A Theory of Mediation
Douglas E. Noll
Brian Jarrett
Chapter 5
Ten Ways to Use Mediation to Assess Risk More Effectivley
Nancy F. Lesser
Chapter 6
What Mediation Can and Cannot Do
Ira B. Lobel
Chapter 7
Mediation Hype and Hyperbole: How Much Should We Believe
Mark R. Sherman
Chapter 8
Mediation: A Magnet for Positive Change
Steven L. Schwartz
Chapter 9
The "A" List of Emotions in Mediation from Anxiety to Agreement
Amy L. Lieberman
Chapter 10
To Mediate or Not to Mediate: That Is the Question
Roger J. Peters and Deborah Bovarnick Mastin
Part II: Getting Started Using Mediation
Chapter 11
Ready... Set...Mediate
Peter J. Comodeca
Chapter 12
Ten Ingredients for an Effective Mediation
Bruce A. Blitman
Chapter 13
Untapped Potential:Creating A Systematic Model For Mediation Preparation
Betsy A. Miller and David G. Seibel
Chapter 14
Applying Principles of Leadership Communication to Improve Mediation Outcomes
Gregory D. Hoffmann
Chapter 15
Successful Mediation: The Do’s and Don’ts
Joel E. Davidson
Chapter 16
Tips for Managing the “Mega-Mediation”
David R. Carlisle and Bruce A. Blitman
Chapter 17
Some Guidelines for Effective Advocacy in Mediation
Howard D. Venzie, Jr.
Chapter 18
Power Imbalances in Mediation: Questioning Some Common Assumptions
Jordi Agustí-Panareda
Chapter 19
How to Prepare for Any Negotiation Session
John Patrick Dolan
Chapter 20
Navigating the Mediation Process: Overcoming Invisible Barriers to Resolution
Bennett G. Picker
Chapter 21
Entrances and Exits: Strategies to Pursue Outside the Mediation
Judith B. Ittig
Chapter 22
The Value of Economic Analysis in Preparing for Mediation
Donald R. Philbin, Jr.
Chapter 23
Controlling Your Own Destiny: You Can With Mediation
William A. Blancato and C. Allen Gibson, Jr.