American Arbitration Association 2010 - Part 2, Chapter 1 - AAA Yearbook on Arbitration and the Law - 23rd Edition
Sandra Partridge is a Vice President at the American Arbitration Association where she speaks and writes for public and private sector audiences on a variety of ADR-related topics and assists businesses develop ADR programs.
Ms. Partridge has been a featured speaker on various arbitration and mediation topics at the ABA Arbitrator Training 2010, the ABA Business Law Annual Conference and the Dispute Resolution Section of the American Bar Association.
She received her J.D. from the Dickinson School of Law at Pennsylvania State University where she studied with Professor Thomas Carbonneau, world-renowned arbitration scholar, and served as co-editor of AAA Handbooks on Arbitration, Mediation, and International Arbitration.
Ms. Partridge is a previous winner of the American Bankruptcy Law Journal Prize. She served as Senior Editor of the Journal of American Arbitration and competed in the Vis International Arbitration Moot. She is a member of the Pennsylvania Bar, New York Bar, and American Bar Association.
The American Arbitration Association retains its leadership role in arbitration and mediation by continually evolving and innovating to provide dispute resolution services with the most advanced rules and procedures, skilled Neutrals, current technology and knowledgeable staff. Parties are bringing more sizeable and complex cases to AAA arbitration and need highly skilled case managers knowledgeable about their industries and its practices to provide the most cost- and time-efficient process.
The last several years have seen the AAA restructure in order to maximize expertise and efficiency for parties looking to resolve their disputes. Large, complex cases related to the recent financial crises, business to business contract breaches, wireless and energy cases stemming from swings in pricing, healthcare and other coverage cases arising from disputes with insurers, labor and employment cases grounded in the changing job market, and construction cases issuing from buildings and roadway projects made up the core of the AAA caseload in 2008-2009. In 2010, a large government statute-based auto dealers’ arbitration program and Florida’s court-initiated mortgage foreclosure mediation programs added another dimension to the AAA’s work with large volume cases demanding very fast, very efficient resolution.
I. AAA Creates Divisions
Looking to better align its services with the needs of its customers, the AAA restructured itself into divisions that closely resemble the practice areas of law firms and include Commercial; Construction; Labor, Employment and Elections; International; and State Insurance. Local offices offer specialized subject matter expertise along with ADR expertise in process and case management that the AAA is known for. The vice presidents in these offices oversee a greater geographic area and work closely with the neutrals and case managers to provide a comprehensive, consistent, integrated level of service.