Originally from Dispute Resolution Journal

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Too many construction disputes end up in the courts, says Steve Pinnell. He recommends integrating partnering with a comprehensive dispute management program that will resolve disputes “far more effectively than an adversarial approach.” This article is a step-by-step guide to what is needed to make a dispute management program achieve the ultimate goal of avoiding litigation and maintaining a healthy business relationship.

Too often conflicts between owners and contractors escalate into litigation, or contractors absorb cost overruns to avoid protracted disputes and damaged business relations while owners pay too much for extra work. Construction disputes should never escalate into litigation. The need for a rational, non-adversarial, and cost-effective approach to resolving construction disputes is evident.