Originally from European International Arbitration Review (EIAR)

We initially drafted this chapter as a presentation for the 2010 Fordham Conference on International Arbitration and Mediation. It was subsequently published in the volume of academic papers by conference participants. In our earlier version, we focused on a number of initiatives being adopted by arbitral institutions to address user concerns about proceedings having grown excessively long and expensive. Our thesis was, and remains, that such initiatives are likely to succeed only when they are accompanied by a high degree of transparency about the arbitral process, i.e., information that is not widely available today. We argued that institutions should take the bold step of making information about their proceedings publicly available in a format that permits users to assess and compare how different institutions and arbitrators conduct proceedings, while maintaining the confidentiality of the participants and the substance of their dispute.