Originally from Journal of American Arbitration (JAA)

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I. OVERVIEW OF THE CASE 

II. BACKGROUND 

A. The Missouri Uniform Arbitration Act 

B. Interpretation of Arbitration Agreements 

C. Contracts of Adhesion 

D. Unconscionability in Whitney v. Alltel Communications 

E. Majority and Minority Views of Mutuality of Obligation 

F. Severance of a Contract under Missouri Uniform Commercial Code 

III. THE COURT’S DECISION 

A. Contract Not Adhesionary 

B. Unconscionable Provisions of the Arbitration Clause 

1.  The Court Implies Mutuality of Obligation 

2.  Arbitrator Selection Provision Is Unconscionable 

C. Cost Shifting Provision Is Unconscionable 

D. Concurring Opinions 

IV. ANALYSIS 

V. CONCLUSION