Originally from Dispute Resolution Journal

This article describes a course on alternative dispute resolution that the author designed for the management curriculum at Daniels College of Business at the University of Denver. Because it is directed at undergraduate students of management, it teaches not only ADR processes, b ut also how to mitigate the sources of conflict within or among businesses, and use functional conflict to promote innovation. The course is interactive and students have the opportunity to experience ADR by participating in simulated ADR processes.