Table Talk - Section 14 - Collective Bargaining: How it Works and Why - 3rd Edition
Thomas R. Colosi is American Arbitration Association Vice President for National Affairs and a third-party neutral. He spends much of his time training advocates and neutrals about the workings of dispute resolution. He has taught as an adjunct professor for the University of Maryland Law School and at Cornell’s School of Industrial and Labor Relations.
Arthur E. Berkeley is Associate Professor at the Memphis State University’s School of Business, where he teaches alternative dispute resolution. He is involved in training programs as well as serving as an arbitrator. He served as the founding president of the Maryland Chapter of Industrial Relations Research Association.
Originally from Collective Bargaining: How it Works and Why - 3rd Edition
IN THIS SECTION we discuss the mechanics of team operation and the way in which a team handles and transmits information, both internally and horizontally.
Spokespersons and Team Discipline
In football, one man calls the offensive team’s signals to begin the play—the quarterback. In negotiations, the same principle applies—one person speaks for the team at the bargaining table. To continue the football analogy, just as the quarterback may not call his own plays, but merely executes the wishes of the coach, so a team’s spokesperson may not really direct the team’s decision-making.
To have clarity and consistency of position, each team speaks through one person. This is a generally accepted rule in both the public and private sectors, on both the employer and union sides. Typically, members of each team communicate at the table with the spokesperson by means of a written note or, if physical proximity allows, a whispered comment. To let the other side overhear and learn about any internal dissension will not only undermine a team’s position, but also call into question the quality of leadership.
Spokespersons and Team Discipline
Control of the Negotiation Process
Promoting Your Position
Recorders and "B-Books"
The Persistence of Numbers
Packages, Parameters and Priorities
Symbolic Concessions
Closers and Clinchers
Points to Ponder