Originally from Journal of American Arbitration (JAA)

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I. THE UNDERSTANDING-BASED MODEL OF MEDIATION 

A. Four Interacting Principles Guide This Work 

B. Parties Responsibility and Non-caucus Approach 

C. Role of Law and Lawyers 

II. MEDIATOR NEUTRALITY 

A. Loosening the Hold of Judgments 

B. Positive Neutrality 

C. Lawyers’ Support for Mediation 

D. The Mediator Understanding the Parties 

E. Looking Back in Order to Look Forward 

F. Differing Perspectives 

G. Emotional Reality and Neutrality

H. Inviting the Parties to Try to Understand Each Other 

I. The Parties’ Motivation to Understand Each Other 

J. Teaching the Parties to Loop Each Other 

K. Mutuality of Vulnerability