The Ombudsman as a Dispute Resolver in the Newspaper Industry - Dispute Resolution Journal - Vol. 41, No. 2

Page Count: 
5 pages
Author Detail: 

Sam Zagoria completed a two-year term as ombudsmun of The Washington Post in January 1986. His duties included investigating reader complaints about fairness and accuracy of news coverage, preparing a daily in-house critique of the paper for editors and staff of the Post, and writing a column on "The News Business." He has extensive experience in labor -management relations.