John J. Upchurch is president of Upchurch Watson White & Max, a mediation specialty firm with offices in Daytona Beach, Fla., and Maitland, Fla. A former judge, he has mediated full time since 1988. He is a founding fellow of the American College of Civil Trial Mediators and a member of the CPR Institute’s Panel of Distinguished Neutrals. Earlier versions of this article appeared in his firm’s newsletter.