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INTERNATIONAL COMMERCIAL ARBITRATION FROM A USER’S PERSPECTIVE - Dispute Resolution Journal - Vol. 66, No. 4

Author(s): 
Wolf Von Kumberg
Page Count: 
8 pages
Published: 
October, 2011
Author Detail: 

The author is assistant general counsel and European legal director at Northrop Grumman Corporation. This article is based on a presentation the author made at the American Arbitration Association’s Neutral’s Conference in Orlando, Fla., on Nov. 5, 2010.

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Originally from Dispute Resolution Journal

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Concern about the time and cost of arbitration have led to some criticism of international arbitration. The author demonstrates that at least half of the benefits of arbitration are easily realized without extra effort, but to control the time and cost requires the attention of all participants in arbitration.

Sir Christopher Staughton, a former judge on the English Court of Appeal and international arbitrator, stated in 1995: “We arbitrators should take care: If customers do not like our product they will go elsewhere.” His statement was right then and is true now.