The First-Line Supervisor's Role in the Grievance Procedure - Dispute Resolution Journal - Vol. 32, No. 4

Robert L. Walker
James W. Robinson
Page Count: 
15 pages
Author Detail: 

Robert L. Walker is an Assistant Professor of Marketing, Thomas Nelson Community College in Hampton, Virginia.

James W. Robinson is Dean of the School of Business, Shippensburg State College, Shippensburg, Pennsylvania.