Originally from Alternatives to the High Cost of Litigation

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Your client (or if you are an in-house attorney, imagine your chief executive officer) at Bridges Ltd. just called, and in a voice suggesting grave concern informed you that a bridge support failed on Highway 101 over Werth Road. Its collapse crushed a car below killing the driver and injuring a passenger. 

A reporter from Channel 42 called the CEO’s administrative assistant requesting an interview or comment.

The CEO was asked to return the call. The CEO asked you, “What should we do? I’m inclined to ignore the call or have my assistant reply, ‘No comment.’” 

Your first thought was to advise your client/CEO to “circle the wagons” and schedule a senior management meeting.