Claude R. Thomson, Q.C., LL.D., is a Chartered Arbitrator, a mediator and a litigation consultant in Toronto. He is a co-chair of ADR Chambers International and may be reached at adr@adrchambers.com and at claude@claudethomson.com.
Annie M. K. Finn, a litigation lawyer and partner in the Toronto office of Fasken Martineau DuMoulin LLP, assisted Mr. Thomson in the preparation of this chapter.