Peter Silverman is a partner in the Toledo office of Shumaker, Loop & Kendrick, and is co-chair of the firm's franchise & distribution group. He also serves as a mediator and arbitrator. He served as an arbitrator on the arbitration program discussed in this article.
A look at the arbitration program Congress created, the American Arbitration Association’s role in administering the program, and the lessons to be learned from the experience.
Last July, the American Arbitration Association (AAA) finished administering the Congressionally mandated arbitration program for automobile-dealer terminations. Congress crafted the legislation over a tumultuous six months, and the AAA administered close to 1,600 cases under this program in the following seven months. This article reviews the process and analyzes the lessens we can learn from it.