Assessing Workplace Conflict Resolution Options - Chapter 1 - AAA Handbook on Labor Arbitration & ADR, 3rd Edition

Kirk Blackard
Page Count: 
12 pages
May, 2016
Author Detail: 

Kirk Blackard, J.D., a Houston-based Consultant and Conflict Resolution Practitioner, serves on the panels of mediators of the U.S. Postal Service and the National Association of Securities Dealers, as well as on the Federal Mediation and Conciliation Service roster of arbitrators. He draws on thirty years' experience leading numerous business units at Shell Oil where he was instrumental in the development of Shell's internal conflict management system. He is author of Managing Change in a Unionized Workplace, and his articles have appeared in the DISPUTE RESOLUTION JOURNAL.