Originally from Dispute Resolution Journal

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The Problem: Delay From Accident To Decision

Most of our large, and many of our smaller, Claims Departments are experiencing a significant increase in litigation arising out of accident claims. The cause of such increased litigation may be attributed in a substantial degree to the desire of the injured claimant and his attorney to secure maximum compensation for the injury and the belief that a lawsuit will enhance such possibilities, and to a lesser degree, conservative appraisal of the claim by the insurance company.

In either case, and whichever group bears the primary responsibility for the increased litigation, the effect is: higher costs of insurance and inability of the Courts to render prompt justice.