ADR PROGRAM CHECKLIST: WHAT GOVERNMENT AGENCIES NEED TO KNOW - Dispute Resolution Journal - Vol. 55, No. 3

Author(s): 
Susan Summers Raines
Page Count: 
7 pages
Published: 
August, 2000
Author Detail: 

The author has worked at the Indiana Conflict Resolution Institute since 1998, where she designs and implements mediation programs with the Indiana Department of Environmental Management. She is also part of the evaluation team for the United States Postal Service’s REDRESS™ mediation program, and is a member of the roster of World Bank mediators.

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