AAA Yearbook on Arbitration & the Law - 25th Edition - Chapter 1 - The Arbitration Agreement
1.01 Contract Formation
Hergenreder v. Bickford Senior Living Group, LLC ,656 F.3d 411 (6th Cir. 2011)
Arbitration agreement was not valid and enforceable where employee was not informed of the existence of, or provided a copy of an arbitration agreement that was mentioned, but not contained, in the employee handbook.