American Arbitration Association (AAA)

Office Locations:

HEADQUARTERS AND DEPARTMENTS

Corporate Headquarters
1633 Broadway, 10th Floor
New York, NY 10019
Phone: 212-716-5800
Fax: 212-716-5905

General Questions & Inquiries
Customer Service
800.778.7879
7AM PST - 5PM PST

About the American Arbitration Association

The American Arbitration Association® (AAA), with its long history and experience in the field of alternative dispute resolution, provides services to individuals and organizations who wish to resolve conflicts out of court.

The AAA role in the dispute resolution process is to administer cases, from filing to closing. The AAA provides administrative services in the U.S., as well as abroad through its International Centre for Dispute Resolution® (ICDR). The AAA's and ICDR's administrative services include assisting in the appointment of mediators and arbitrators, setting hearings, and providing users with information on dispute resolution options, including settlement through mediation. Ultimately, the AAA aims to move cases through arbitration or mediation in a fair and impartial manner until completion.

Additional AAA services include the design and development of alternative dispute resolution (ADR) systems for corporations, unions, government agencies, law firms, and the courts. The Association also provides elections services as well as education, training, and publications for those seeking a broader or deeper understanding of alternative dispute resolution.

Public Statement

The American Arbitration Association (AAA) has created a customer focused alignment of its resources through five new divisions. The divisions include Commercial; Construction; International; Labor/Employment/Elections; and State Insurance ADR disciplines. They encompass expertise in specific caseloads, which will provide AAA customers with easier access to the information they need and with more customized service that addresses the specific nuances of their industries.

As the new alignment evolves, the AAA will continue to have 30 worldwide offices, including case management centers and maintain all of the traditional AAA benefits.

AAA ADR and Its Use in Commercial Insurance Disputes	AAA Arbitrating Before a Non-Attorney Construction Industry Neutral
AAA Arbitrating International Intellectual Property Disputes	AAA Arbitrating International Intellectual Property Disputes
AAA Arbitrating to Avoid the Markman Do-Over	AAA Arbitration - An Ideal Way to Resolve High-Tech Industry Disputes
AAA Arbitration Carve-Out Clauses in Commercial and Consumer Secured Loan Transactions	AAA Arbitration Carve-Out Clauses in Commercial and Consumer Secured Loan Transactions
AAA Arbitration Process Roadmap	AAA Before Closing That Killer Deal
AAA Before Closing That Killer Deal	AAA Before Closing That Killer Deal
AAA Benefits of the Healthcare Payor Provider Arbitration Rules	AAA Code of Ethics for Arbitrators in Commercial Disputes
AAA Code of Professional Responsibility for Arbitrators of Labor-Management Disputes	AAA Commercial Arbitration Rules and Mediation Procedures
AAA Commercial Finance Rules	AAA Commercial Securities Arbitration Supplementary Procedures
AAA Commercial Wills and Trusts Arbitration Rules	AAA Commercial Wireless Arbitration Rules
AAA Comparing Cost in Construction Arbitration and Litigation	AAA Conducting Satellite Industry Arbitrations Under the Watchful Eye of the International Traffic in Arms Regulation
AAA Constructing the Construction Case - Tips, Traps and Tricks	AAA Construction Industry Arbitration Rules and Mediation Procedures
AAA Consumer Due Process Protocol	AAA Consumer-Related Disputes Supplementary Procedures
AAA Critical First steps in Complex Commercial Arbitration	AAA Disaster Recovery Claims Mediation Procedures
AAA Dispute Resolution Board Hearing Rules and Procedures	AAA Dispute Review Boards - What the Case Law Says About Them
AAA Dispute-Wise Survey	AAA Drafting Dispute Resolution Clauses
AAA Education Services	AAA Elections and Surveys
AAA Employee Benefit Plan Claims Arbitration Rules	AAA Employment Arbitration Rules and Mediation Procedures
AAA Employment Due Process Protocol	AAA Employment Non-Binding Arbitration Rules
AAA Five Steps to Fast-Track The Large Complex Construction Case	AAA Five Steps to Fast-Track The Large Complex Construction Case
AAA Golf Industry Dispute Resolution: Recommended Best Practices	AAA Golf Industry Dispute Resolution: Recommended Best Practices
AAA Golf Industry Dispute Resolution: Recommended Best Practices	AAA Golf Industry Dispute Resolution: Recommended Best Practices
AAA Golf Industry Dispute Resolution: Recommended Best Practices	AAA Grievance Mediation Procedures
AAA Grievance Mediation Services	AAA Guide to Disaster-Recovery Mediation Procedures
AAA Guide to Drafting ADR Clauses for Construction Contracts	AAA Guide to Early Resolution Options
AAA Guide to Managment of Large Complex Cases	AAA Guide to Mediation and Arbitration for Business People
AAA Guide to Mediation as an Informal and Effective Approach to Settlement	AAA Guide to Representing Yourself in Consumer Arbitrations
AAA Guide to Representing Yourself in Minnesota No-Fault Arbitration	AAA Guide to Resolving Commercial Finance Disputes
AAA Guide to Resolving Employment Disputes	AAA Healthcare ADR Services
AAA Healthcare Payor Arbitration Rules	AAA Healthcare Payor Provider Arbitration Rules
AAA Home Construction Arbitration Rules and Mediation Procedures	AAA Illinois Uninsured-Underinsured Motorist Arbitration Rules
AAA Impartial Umpire Rules for Arbitration of Impasses Between Trustees of Joint Employee Benefit Trust Funds	AAA Independent Fact Finding Services
AAA IP ADR vs. Litigation	AAA Keep Claim Disputes Out of Court If Possible
AAA Labor Arbitration Rules (Including Expedited Labor Arbitration Rules)	AAA Labor Management Dispute Resolution Services
AAA Labor of Love	AAA Labor Rules Multi Employer Pension Plan Rules for Withdrawal Liability Disputes
AAA Large Complex Construction Disputes: The Dynamics of Multi-Party Mediation	AAA Large Complex Construction Disputes: The Dynamics of Multi-Party Mediation
AAA Managing Dispute Resolution Options in the Construction Industry	AAA Michigan Home Buyer Home Seller Arbitration Rules
AAA Minnesota Supreme Court No-Fault Standing Committee Arbitrators' Standards of Conduct	AAA Model Standards of Conduct for Mediators
AAA New Jersey Residential Construction Lien Arbitration Rules	AAA New Jersey Residential Construction Lien Arbitration Rules
AAA New York Medicare Demonstration Project Rules	AAA Non-Binding Arbitration Rules for Consumer Disputes and Business Disputes
AAA Non-Binding Resolution Services for Employers and Employees	AAA Procedures for New York State No-Fault Master Arbitration
AAA Project Delay Leads to Terminated Contract Complex Claims and Counter-Claims	AAA Real Estate Industry Arbitration Rules
AAA Returning Arbitration to an Effective Process in Construction Contracts	AAA Rules for Arbitration of No-Fault Disputes in the State of New York
AAA Rules for Arbitration of No-Fault Disputes in the State of New York	AAA Rules for Arbitration of Supplementary Uninsured-Underinsured Motorist Insurance Disputes in the State of New York
AAA Rules for the Arbitration of No-Fault Disputes in the State of Minnesota	AAA Sample Law Firm Retainer Agreement Arbitration Clauses
AAA Should Your Firms Engagement Letter Contain an Arbitration Clause	AAA Splitting the Baby - An AAA-ICDR Study
AAA The Case for Arbitrating IP Licencing Disputes	AAA To Mediate or Not to Mediate?
AAA To Mediate or Not to Mediate?	AAA Using ADR to Resolve Collegiate, Professional, and Sport Business Disputes
AAA Why ADR and Not Litigation for Healthcare Disputes	AAA/Joint Resolution Reinsurance Arbitration Procedures
AAA/Joint Resolution, LLC Reinsurance Mediation Procedures	Comparison of the AAA Healthcare Payor Provider Rules and the AAA Commercial Arbitration Rules
Election Rules of the AAA

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American Arbitration Association (AAA)

Publications

Members listed in The Roster of International Arbitrators