Resolving Cases of Patient Abuse in Health-Care Facilities - Dispute Resolution Journal - Vol. 53, No. 1

Deborah J. Crumb
Kenneth Jennings
Page Count: 
8 pages
February, 1998
Practice Areas: 
Author Detail: 

Deborah J. Crumb, R.Ph., is chief pharmacist at Mayo Clinic Jacksonville, Jacksonville, Fla. She has seven years of management experience with health-care professionals and is currently enrolled in the Masters of Health Administration, University of North Florida.

Kenneth Jennings held a variety of assignments at Union Carbide Corporation before receiving a Ph.D. in industrial relations from the University of Illinois. He is currently the Richard de Raismes Kip Professor of Industrial Relations at the University of North Florida and has  authored/coauthored numerous articles and books, including Balls and Strikes; Swings and Misses, and The Labor Relations, Sixth Edition.