Attorney Peter Lovenheim is an author and mediator in Rochester, N.Y. This article is adapted from a chapter titled “Desired Skills and Personality Traits” in the book “Becoming a Mediator: An Insider’s Guide to Exploring Careers in Mediation,” Jossey-Bass (2002) © 2002 by Peter Lovenheim. Adapted by permission of Jossey-Bass, a Wiley imprint, in San Francisco.
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