Todd B. Carver is the law vice president and chief legal officer for the Teradata Division of NCR Corp. He has been a senior litigation and business unit counsel for NCR, AT&T and USWEST, where he has been instrumental in developing and implementing dispute avoidance and resolution processes, and has served as an advocate in hundreds of ADR and negotiation settings. Mr. Carver is an adjunct professor of law at the University of Dayton School of Law, where he teaches courses on ADR and on negotiation. He is also an arbitrator on the roster of the American Arbitration Association and serves on the AAA’s Large Complex Case Advisory Committee.
A top ranking legal officer at a U.S. corporation shares his view that American business has to adopt a disputeavoidance-and-resolution philosophy and ADR processes in order to remain competitive and keep the focus on business. He also proposes ways to implement and optimize the benefits of ADR.
Business has available to it methods for resolving commercial, consumer and employment disputes that are more efficient, economical and effective than litigation. A business that takes full advantage of these methods will have a competitive advantage over businesses that do not. These methods can be summed up by the phrases “dispute avoidance and resolution program” (DARP) and “alternative dispute resolution” (ADR). Businessmen and women cannot afford just to talk about dispute avoidance adn ADR programs any longer.