Tia Schneider Denenberg is a labor arbitrator, mediator and fact-finder. She was the 1992 recipient of the AAA 's Distinguished Service Award.
R. V. Denenberg writes on public policy issues. They are the co-authors of Alcohol and Other Drugs: Issues in Arbitration (BNA Books) and Dispute Resolution: Settling Conflicts Without Legal Action (AAA/Public Affairs Committee). This article is adapted from a forthcoming book, Dispute Resolution: The Next Generation- Essays in Honor of Robert Coulson (Jossey-Bass), edited by Joseph B. Stu/berg.