Originally from:

AAA Handbook on Employment Arbitration and ADR - Third Edition

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I. Introduction

You’re an employer and you’re concerned. The more you read about multimillion-dollar jury awards to disgruntled employees, the more vulnerable you feel. But it has come to your attention that some employers are managing this risk by requiring employees to arbitrate all employment disputes, and that most courts are enforcing these alternative dispute resolution (ADR) programs and throwing employee lawsuits out of the courthouse.

This sounds like something you’d like to do, but you’re not sure how to put such a program in place. And you’re also concerned about the reaction of your employees.

The following chapter outlines the steps to follow to implement an effective employment dispute resolution program.